Refund Policy

This Refund Policy applies to paid DeployX plans purchased through Razorpay.

Prepaid plans

Plans are prepaid for a monthly or yearly period and do not renew automatically.

Eligibility

[REFUND WINDOW AND CONDITIONS TO BE DEFINED — e.g. requests within N days of purchase for unused plans.]

How to request

Open a support ticket with your order id. Approved refunds are processed to the original payment method through Razorpay; timelines depend on your bank.

Non-refundable cases

Accounts suspended for violating the Terms or Acceptable Use Policy are not eligible for refunds.

Refunds are processed manually by our team; DeployX does not issue automatic refunds.